PRIVACY POLICY
Who we are
Towers Coaching gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.
The registered office of Towers Coaching is at 16 Purbeck Drive, West Bridgford, Nottingham NG2 7UA and acts as a sole trader in the United Kingdom. We act as the data controller when processing your data.
Our designated Data Protection Officer/Appointed Person is Towers Coaching, who can be contacted at 16 Purbeck Drive, West Bridgford, Nottingham NG2 7UA or via andrea@towerscoaching.co.uk
What information do we collect?
Towers Coaching processes your personal information to meet our legal and contractual obligations, and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.
The personal data we collect includes your:
name
personal email
We collect information via:
online enquiry forms on our website
emailed enquiries and correspondence
telephone contact
How do we use your personal data?
Towers Coaching takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data are detailed below, one or more of these may apply:
How long do we keep your data?
Towers Coaching only ever retains personal information for as long as you consent and we have strict review and retention policies in place to meet these obligations. We will keep such data until you notify us otherwise and/or withdraw your consent.
Your rights
You have the right to access any personal information that Towers Coaching processes about you and to request information about:
What personal data we hold about you
The purposes of the processing
The categories of personal data concerned
The recipients to whom the personal data has/will be disclosed
How long we intend to store your personal data for
If we did not collect the data directly from you, information about the source
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
Sharing and disclosing your personal information
We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Towers Coaching uses third-parties to provide the services as explained below, and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.
Towers Coaching uses the following third parties: Spinning Plates
Towers Coaching takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including:
SSL
TLS
encryptions
pseudonymisation
restricted access
IT authentication
firewalls
anti-virus/malware etc.
Transfers outside the EU
Personal data in the European Union is protected by the General Data Protection Regulations (GDPR) but some other countries may not necessarily have the same high standard of protection for your personal data. Towers Coaching does not store any personal data outside the EU. However, Towers Coaching may transfer personal data to clients who are outside of the EU for the below purposes:
Consequences of not providing your data
You are not obligated to provide your personal information to Towers Coaching, as this information is required for us to provide you with our services or respond to your enquiries, we will not be able to offer some or all our services without it.